MAINTENANCE AND URGENT REPAIRS
If you have a maintenance request that is not urgent (please see below for list of urgent repairs), please submit your request using the form on the bottom of this page, or call your property manager.
If you have an urgent repair request, please contact your property manager as soon as possible. Urgent repairs are defined by the residential Tenancies Act 1997 as the following:
Emergency after business hour for contacting our approved supplier:
Electrician/ Plumbing – ‘At Your Maintenance’ on: 03 8488 7870
Any other emergency repairs that require attention outside business hours, please contact our Property Manager Charlane Xia directly on Mobile: 0404 854 381
To download a Maintenance Request Form please click [HERE] or submit your request online using below form:
PLEASE NOTE IF YOU SUBMIT YOUR REQUEST ONLINE:
For the street field only put street name and put the property address in the repair required field, if you see prompt “Thank you for your enquiry. We will be in touch shortly.” means the request submit successful.